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Hearing-Disabilities

INFORMATION FOR GUESTS WITH HEARING DISABILITIES


ASSISTIVE LISTENING DEVICES

Assistive Listening Systems utilize a lightweight wireless device that receives an infrared signal (an invisible beam of light) from overhead transmitters at certain locations in order to amplify sound. Receivers are available at Guest Relations lobbies in all four Theme Parks. A refundable $25 deposit is required (must return item on the same day for refund).

Assistive Listening Systems are available at:
Magic Kingdom® Park

Castle Forecourt Stage: "Cinderellabration"

Country Bear Jamboree

Galaxy Palace Theater (seasonal)

Judge's Tent at Mickey's Toontown Fair

Jungle Cruise

Mickey's PhilharMagic

Stitch's Great Escape!™

Sunny Eclipse at Cosmic Ray's Starlight Cafe

"The Enchanted Tiki Room Under New Management"

The Hall of Presidents

The Timekeeper (seasonal)

Walt Disney's Carousel of Progress (seasonal)
Epcot®

The American Adventure: The American Adventure

America Gardens Theatre

Wonders of life: Cranium Command (seasonal)

Wonders of life: "Goofy About Health" (seasonal)

Wonders of life: "The Making of Me" (seasonal)

Universe of Energy: "Ellen's Energy Adventure"

Germany: Biergarten

Imagination: "Honey, I Shrunk the Audience"

France: "Impressions de France"

Innoventions East and West (certain attractions)

Norway: Maelstrom Theater

Canada: O Canada!

China: "Reflections of China"

Sea Base Alpha (certain attractions)

Test Track (briefing room only)

The Land: The Circle of Life

The Living Seas: Theaters
Disney-MGM Studios

Theaters of the Stars: "Beauty and the Beast"- Live on Stage

Fantasmic!

Indiana Jones Epic Stunt Spectacular!

Lights, Motors, Action!™ Extreme Stunt Show

Muppet*Vision 3D

Playhouse Disney - Live On Stage!

Sci-Fi Dine-In Theater Restaurant

Sounds Dangerous - Starring Drew Carey

The Magic of Disney Animation

Voyage of the Little Mermaid

Who Wants To Be A Millionaire - Play It!

Walt Disney: One Man's Dream (theater only)
Disney's Animal Kingdom® Theme Park

Rafiki's Planet Watch: Certain attractions

DINOSAUR (pre-show only)

Lion King Theater: "Festival of the Lion King"

Caravan Stage: "Flights of Wonder"

"It's Tough To Be A Bug!"

Kilimanjaro Safaris

Grandmothers Willow's Grove: "Pocahontas and Her Forest Friends"

Theater in the Wild: "Tarzan Rocks"

Wildlife Express


HANDHELD CAPTIONING

This portable captioning system uses a wireless handheld receiver to display text in locations where fixed captioning systems are impractical, such as moving attractions. Receivers are available through Guest Relations and require a $100 refundable deposit (must return item on the same day for refund).

Handheld Captioning is currently available at the following locations:
Magic Kingdom® Park

Cinderellabration

Buzz Lightyear's Space Ranger Spin

"it's a small world"

Jungle Cruise

"Peter Pan's Flight"

Pirates of the Caribbean

Snow White's Scary Adventures

Stitch's Great Escape!™

"The Enchanted Tiki Room Under New Management"

The Haunted Mansion

The Many Adventures of Winnie the Pooh

Tomorrowland® Transit Authority

Walt Disney World Railroad
Epcot®

Universe of Energy: "Ellen's Energy Adventure"

Imagination: Journey into Imagination with Figment

Mexico: El Rio del Tiempo

The Land: Living with the Land

Norway: Maelstrom (ride portion only)

Spaceship Earth

Test Track (Briefing Room only)

Wonders of Life: Cranium Command (pre-show only)

Goofy About Health (seasonal)
Disney-MGM Studios

Beauty and the Beast - Live on Stage

Disney-MGM Studios Backlot Tour

The Great Movie Ride

Playhouse Disney-Live on Stage

Sounds Dangerous - Starring Drew Carey

Walt Disney: One Man's Dream
Disney's Animal Kingdom® Theme Park

Kilimanjaro Safaris

Lion King Theater: "Festival of the Lion King"

Grandmother Willow's Grove: "Pocahontas and Her Forest Friends"

Conservation Station: Rafiki's Planet Watch Presentation

Theater in the Wild: "Tarzan Rocks!"

Wildlife Express

NOTE: NOT ALL PORTIONS OF AN ATTRACTION EXPERIENCE MAY BE CAPTIONED.
SIGN LANGUAGE

If requested, the Walt Disney World Resort provides Sign Language interpretation for our Guests at live Theme Park shows with a minimum of seven days' notice. However, interpreted performances are currently available on a rotating basis as follows:

Disney-MGM Studios: Sundays, Wednesdays

Magic Kingdom® Park: Mondays, Thursdays

Epcot®: Tuesdays, Fridays

Disney's Animal Kingdom® Theme Park: Saturdays

Guests can request this service by calling Walt Disney World Resort Information at (407) 824-4321 (voice) or (407) 827-5141 (TTY). Guests who request this service will be contacted prior to their visit with an appropriate show schedule.

Arrangements can be requested for other events and shows with a minimum of two weeks notice. There is no cost to our Guests for this service.


REFLECTIVE CAPTIONING

Reflective Captioning is available at many theater-type attractions at the Walt Disney World® Resort. This technology utilizes an LED display to project desired captions onto an acrylic panel positioned in front of the Guest. To utilize this system, Guests should contact a host/hostess at the attraction.

Reflective Captioning is available at the following locations:
Magic Kingdom® Park

Country Bear Jamboree

Mickey's PhilharMagic

The Hall of Presidents

The Timekeeper (seasonal)
Epcot®

Wonders of Life: Cranium Command (seasonal)

Wonders of Life: "The Making of Me" (seasonal)

Imagination: "Honey, I Shrunk the Audience"

France: "Impressions de France"

Norway: Maelstrom Theater

Canada: "O Canada!"

The American Adventure: The American Adventure

The Land: The Circle of Life

The Living Seas: Theaters

China: "Reflections of China"
Disney-MGM Studios

Fantasmic!

Muppet*Vision 3D

The Magic of Disney Animation: Theater

Voyage of the Little Mermaid

Walt Disney: One Man's Dream Theater
Disney's Animal Kingdom® Theme Park

"It's Tough To Be A Bug!"

NOTE: NOT ALL PORTIONS OF AN ATTRACTION EXPERIENCE MAY BE CAPTIONED.
TELEPHONES

Pay phones equipped with amplified handsets are widely available throughout the Walt Disney World® Resort. Pay phones equipped with a Text Typewriter are also available. Theme Park locations are listed in the Park Guidemaps as well as the Guidebook for Guests with Disabilities.


VIDEO CAPTIONING

Caption-ready monitors have a "CC" symbol and can only be activated by remote control. These remote control Activators are available at Guest Relations inside all four Theme Parks and require a $25 refundable deposit (must return item on the same day for refund). Handheld captioning receivers also contain an Activator.

Video Captioning is currently available at:
Magic Kingdom® Park

Mickey's Toontown Fair Judges Tent

Stitch's Great Escape!™

Walt Disney's Carousel of Progress (pre-show only)

The Timekeeper (queue only; seasonal)
Epcot®

The Land: Soarin'™ (pre-show only)

Imagination: "Honey, I Shrunk the Audience" (pre-show only)

Innoventions (certain attractions)

Mission: SPACE

The Living Seas: Sea Base Alpha - several locations

Test Track: Briefing Room pre-show & Dreamchaser post-show

Wonders of Life: Coaches' Corner (seasonal)

Wonders of Life: Frontiers of Medicine (seasonal)

Wonders of Life: Body Wars (pre-show only) (seasonal)
Disney-MGM Studios

Disney-MGM Studios Backlot Tour (queue ramp and prop warehouse only)

Muppet*Vision 3D (pre-show only)

Playhouse Disney - Live On Stage! (queue only)

Star Tours (Boarding area only)

"The Twilight Zone Tower of Terror™" (pre-show only)
Disney's Animal Kingdom® Theme Park

Rafiki's Planet Watch: Look In Labs

DINOSAUR (pre-show only)

Kilimanjaro Safaris (pre-show only)


WRITTEN AIDS

A pad of paper and pens/pencils are readily accessible at each location for Cast Members to utilize, if necessary, to communicate with Guests. Cast Members with abilities in Sign Language can be identified with the appropriate language pin. Guest Assistance Packets containing dialogue, flashlights, and pen and paper are available at or near the performance areas or entrances for most shows and attractions. Guests should contact a host/hostess at the attractions.