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Mobility-Disabilities


INFORMATION FOR GUESTS WITH MOBILITY DISABILITIES

TRANSPORTATION

Many of the transportation systems at the Walt Disney World® Resort are accessible to Guests with disabilities. All bus routes are serviced by buses which are equipped to accommodate various types of wheelchairs within the following guidelines: The wheelchair must fit the wheelchair lift without being forced (some motorized chairs and ECVs are too wide or too long for the standard bus lift of 32" x 48"), and the wheelchair must be securely fastened in the wheelchair restraints.

Watercraft access varies depending on the type of watercraft and the existing water levels and conditions. Please contact a host or hostess at the watercraft dock for information and assistance.

Guests may access the Monorail system by proceeding up the entrance ramps, or using the elevators provided at Epcot®, Disney's Grand Floridian Resort & Spa, Disney's Contemporary Resort, and Disney's Polynesian Resort.


WHEELCHAIRS

Guests may bring their own wheelchairs or rent one at any of the four Parks. Wheelchair rentals are available on a first-come, first-served basis. Rental wheelchairs may not be transferred from Park to Park.

A limited number of Electric Convenience Vehicles (ECVs) are also available on a first-come, first-served basis. Guests must be 18 years of age or older to rent ECVs, and quantities are limited. Guests should plan to arrive early. ECVs are available only on a same-day basis and may only be used in the Park where they are rented. ECVs will be held if Guests wish to leave and return to the same Park.

Guests planning to visit more than one Park on the same day should retain their wheelchair deposit ticket from the first Park they visit. This will enable them to obtain a replacement wheelchair or ECV on the same day, if available, at the next Park with no additional charge.

NOTE: Wheelchairs or ECVs may not be available at the second Park.

Courtesy Wheelchairs:

Complimentary wheelchairs are available for Guests with limited mobility, to travel to and from disability parking and the nearest wheelchair rental location. These wheelchairs can be easily identified by their blue seats, backrests and blue flags. Courtesy wheelchairs are not permitted for use inside the Theme Parks.
Theme Parks

Price:

$10.00 rental (wheelchairs)
$35.00 rental + $5.00 deposit (ECVs)

Rental Locations:


Magic Kingdom® Park

* Frontier Trading Post in Frontierland® (replacement location)
* Mickey's Gift Station at Ticket and Transportation Center (limited quantities)
* Stroller and Wheelchair shop inside Main Entrance (also rents ECVs)
* Tinkerbell's Treasures in Fantasyland® (replacement location)
* Tomorrowland Arcade (replacement location)

Epcot®

* Gift Stop just outside Main Entrance (limited quantities)
* Glas und Porzellan in Germany Pavilion (replacement location)
* International Gateway (also rents ECVs)
* Stroller and Wheelchair location inside Main Entrance (also rents ECVs)

Disney-MGM Studios

* Oscar's Super Service inside Main Entrance (also rents ECVs)
* Tatooine Traders at Star Tours (replacement location)
* The Writer's Stop (replacement location)

Disney's Animal Kingdom® Theme Park

* Creature Comforts (replacement location)
* Garden Gate Gifts inside Main Entrance (also rents ECVs)
* Mombasa Marketplace (replacement location)
* Outpost (limited quantities)

Disney's Blizzard Beach Water Park

A limited number of wheelchairs are available at Guest Relations. Guest must leave valid ID. No strollers or ECVs.

Disney's Typhoon Lagoon Water Park

A limited number of wheelchairs are available at Guest Relations. Guest must leave valid ID. No strollers or ECVs.

Downtown Disney® Marketplace and Pleasure Island

Price:

Wheelchairs: $10.00 per day + $250 credit card imprint deposit
ECVs: $35.00 per day + $5.00 deposit + $500 credit card imprint deposit

Rental Locations:

* Marketplace: Guest Services (wheelchairs and ECVs)
* Pleasure Island: DTV (wheelchairs only)
* Westside: AMC Guest Services (wheelchairs only)


Disney 's Wide World of Sports® Complex

A limited number of wheelchairs are available at the turnstiles with "no charge."

No electric convenience vehicles are available.


Resorts

Wheelchairs are available in limited numbers for Walt Disney World® Resort Guests at each Resort. Contact Guest Services or the Front Desk for assistance. A $315 deposit will be held on the Guest room account charged only if the wheelchair is not returned. Guests wishing to guarantee the use of a wheelchair throughout their stay should contact local area rental companies to make arrangements.

ACCESS

Methods of accessibility vary from attraction to attraction within our Parks. The Guidebook for Guests with Disabilities and Park Guidemaps use symbols to indicate boarding procedures for each attraction. In addition, Guests should contact a host or hostess at each attraction before entering.

Certain attractions require Guests to transfer from their wheelchairs to ride a system either by themselves or with the assistance of a member of their party. Walt Disney World® Resort hosts and hostesses are not permitted to physically assist Guests in transferring from their wheelchairs.
Auxiliary Entrance Limitations

Some attractions have auxiliary entrances for Guests with disabilities. These are intended to offer Guests in wheelchairs or with service animals a more convenient entrance to the attraction. Auxiliary entrances are not intended to bypass waiting lines. Guests with disabilities and up to five members of their party may enter through these entrances. The rest of the party should use the main entrance


Parade Route and Show Areas

Parade routes and some show areas have designated viewing areas for Guests with disabilities. These areas are provided for Guest comforts and are filled on a first-come, first-served basis. Guests should plan to arrive early, as space is limited. Be advised that most areas along our parade routes are accessible to guests with disabilities. Due to Guest demand, viewing spaces cannot be reserved or guaranteed. Parties larger than six will be asked to separate and reunite afterwards. Guest Relations can provide information on show times and other special events on the day of each visit.


MAINSTREAM QUEUES

The Walt Disney World® Resort strives to provide mainstream access whenever possible; that is, all Guests utilize the main entrance to the attraction. However, accessibility varies from attraction to attraction within our Parks. The Guidebook for Guests with Disabilities and Park Guidemaps use symbols to indicate boarding procedures for each attraction. In addition, Guests should contact a host or hostess at each attraction before entering.

Attractions providing mainstream queue access include:


Magic Kingdom® Park

* Ariel's Grotto
* Astro Orbiter
* Buzz Lightyear's Space Ranger Spin
* Donald's Boat
* Judge's Tent
* Mickey's Country House
* Mickey's PhilharMagic
* Mike Fink Keelboats (seasonal)
* Minnie's Country House
* Pirates of the Caribbean
* Space Mountain®
* Splash Mountain®
* Stitch's Great Escape!™
* The Barnstormer at Goofy's Wiseacres Farm
* "The Enchanted Tiki Room Under New Management"
* The Hall of Presidents
* The Magic Carpets of Aladdin
* The Many Adventures of Winnie the Pooh
* The Timekeeper (seasonal)
* Tomorrowland® Indy Speedway
* Toontown Hall of Fame
* Walt Disney's Carousel of Progress (seasonal)

Epcot®

* FUTURE WORLD Imagination!: All Attractions
* Innoventions East
* Innoventions West
* Mission: SPACE
* Test Track
* The Living Seas: All Attractions
* The Land: All Attractions
* Universe of Energy: "Ellen's Energy Adventure"
* Wonders of Life: All Attractions (seasonal)


* WORLD SHOWCASE China: "Reflections of China"
* France: "Impressions de France"
* FriendShip Boats
* Norway: Maelstrom
* The American Adventure: "The American Adventure"

Disney-MGM Studios

* Disney-MGM Studios Backlot Tour
* Fantasmic!
* Lights, Motors, Action!™ Extreme Stunt Show
* Muppet*Vision 3D
* Playhouse Disney - Live On Stage!
* Rock 'n' Roller Coaster® Starring Aerosmith
* Sounds Dangerous - Starring Drew Carey
* Star Tours
* The Great Movie Ride
* The Magic of Disney Animation
* "The Twilight Zone Tower of Terror™"
* Voyage of the Little Mermaid
* Walt Disney: One Man's Dream
* Who Wants To Be A Millionaire - Play It!

Disney's Animal Kingdom® Theme Park

* Caravan Stage: "Flights of Wonder"
* DINOSAUR
* Grandmother Willow's Grove: "Pocahontas and Her forest friends"
* It's Tough To Be A Bug
* Kali River Rapids
* Kilimanjaro Safaris
* Lion King Theater: "Festival of the Lion King"
* Maharajah Jungle Trek
* Primeval Whirl
* Theater in the Wild: "Tarzan Rocks!"
* The Boneyard
* TriceraTop Spin

Magic Kingdom® Park

Guests may enter and enjoy these attractions in a wheelchair or ECV:

* Ariel's Grotto
* Castle Forecourt Stage: "Cinderellabration"
* Country Bear Jamboree
* Donald's Boat
* Fairytale Garden
* Frontierland® Shooting Arcade
* Galaxy Palace Theater (seasonal)
* Judge's Tent
* Jungle Cruise
* Liberty Square Riverboat
* Mickey's PhilharMagic
* Mickey's Country House
* Minnie's Country House
* Shrunken Ned's Jungle Boats
* Toontown Hall of Fame
* "The Enchanted Tiki Room Under New Management"
* The Hall of Presidents
* The Timekeeper (seasonal)
* Tomorrowland Arcade
* Walt Disney's Carousel of Progress (seasonal)

Guests in motorized vehicles, ECVs, must transfer into an available wheelchair at these attractions:

* Buzz Lightyear's Space Ranger Spin
* "it's a small world"
* Stitch's Great Escape!™
* The Magic Carpets of Aladdin
* The Many Adventures of Winnie the Pooh
* Tom Sawyer Island
* Walt Disney World Railroad

Attractions requiring Guests to transfer from their wheelchair to board the attraction include:

* Astro Orbiter
* Big Thunder Mountain Railroad
* Cinderella's Golden Carousel
* Dumbo the Flying Elephant
* Mad Tea Party
* Main Street Vehicles
* Mike Fink Keelboats (seasonal)
* Mad Tea Party
* Peter Pan's Flight
* Pirates of the Caribbean
* Snow White's Scary Adventures
* Space Mountain®
* Splash Mountain®
* Swiss Family Treehouse
* The Barnstormer at Goofy's Wiseacre Farm
* The Haunted Mansion
* Tomorrowland® Indy Speedway

Epcot®

Guests may enter and enjoy these attractions in a wheelchair or ECV:

* Mexico: Art of Mexico Gallery
* Japan: Bijutsu-kan Gallery
* Wonders of Life: Cranium Command (seasonal)
* Wonders of Life: "Goofy about Health" (seasonal)
* Wonders of Life: "The Making of Me" (seasonal)
* China: "Dragon: Ruler of Wind and Waves" Gallery
* China: "Reflections of China"
* Imagination: "Honey, I Shrunk the Audience"
* Imagination: Journey Into Your Imagination with Figment
* France: "Impressions de France"
* Innoventions East & West
* Canada: O Canada!
* Norway: Stave Church Gallery
* The American Adventure: The America Gardens Theatre
* The American Adventure: The American Adventure
* The Land: The Circle of Life
* The Living Seas: All Attractions
* Morocco: "Treasure of Morocco"

Guests in motorized vehicles, ECVs, must transfer into an available wheelchair at these attractions:

* Universe of Energy: "Ellen's Energy Adventure"
* Mexico: El Rio del Tiempo in Mexico
* The Land: Living with the Land

Attractions requiring Guests to transfer from their wheelchair to board the attraction include:

* Wonders of Life: Body Wars (seasonal)
* Norway: Maelstrom
* Mission: SPACE
* Spaceship Earth
* Test Track
* The Land: Soarin'™

Disney-MGM Studios

Guests may enter and enjoy these attractions in a wheelchair or ECV:

* ABC Sound Studio
* "Beauty and the Beast" at the Theater of the Stars
* Disney-MGM Studios Backlot Tour
* Fantasmic!
* "Honey, I Shrunk the Kids" Movie Set Adventure
* Indiana Jones Epic Stunt Spectacular
* Muppet*Vision 3D
* Lights, Motors, Action!™ Extreme Stunt Show
* Playhouse Disney - Live On Stage!
* The American Film Institute Showcase
* Voyage of the Little Mermaid
* Walt Disney: One Man's Dream
* Who Wants To Be A Millionaire - Play It!

Guests in motorized vehicles, ECVs, must transfer into an available wheelchair at these attractions:

* The Great Movie Ride
* The Magic of Disney Animation

Attractions requiring Guests to transfer from their wheelchair to board the attraction include:

* Rock 'n' Roller Coaster® starring Aerosmith
* Star Tours
* "The Twilight Zone Tower of Terror™"

Disney's Animal Kingdom® Theme Park

Guests may enter and enjoy these attractions in a wheelchair or ECV:

* Caravan Stage: "Flights of Wonder"
* Cretaceous Trail
* Conservation Station
* DINOSAUR
* Discovery Island Trails
* Fossil Fun Games
* Grandmother Willow's Grove: "Pocahontas and Her Forest Friends"
* It's Tough To Be A Bug
* Lion King Theater: "Festival of the Lion King"
* Maharajah Jungle Trek
* Pangani Forest Exploration Trail
* Theater in the Wild: "Tarzan Rocks!"
* The Boneyard
* TriceraTop Spin
* Wildlife Express

Guests in motorized vehicles, ECVs, must transfer into an available wheelchair at this attraction:

* Affection section in Rafiki's Planet Watch
* Kilimanjaro Safaris
* TriceraTop Spin

Attractions requiring Guests to transfer from their wheelchair to board the attraction include:

* DINOSAUR
* Primeval Whirl
* Kali River Rapids