INFORMATION FOR GUESTS WITH MOBILITY DISABILITIES
TRANSPORTATION
Many of the transportation systems at the Walt Disney World®
Resort are accessible to Guests with disabilities. All bus
routes are serviced by buses which are equipped to accommodate
various types of wheelchairs within the following guidelines:
The wheelchair must fit the wheelchair lift without being
forced (some motorized chairs and ECVs are too wide or too
long for the standard bus lift of 32" x 48"), and
the wheelchair must be securely fastened in the wheelchair
restraints.
Watercraft access varies depending on the type of watercraft
and the existing water levels and conditions. Please contact
a host or hostess at the watercraft dock for information and
assistance.
Guests may access the Monorail system by proceeding up the
entrance ramps, or using the elevators provided at Epcot®,
Disney's Grand Floridian Resort & Spa, Disney's Contemporary
Resort, and Disney's Polynesian Resort.
WHEELCHAIRS
Guests may bring their own wheelchairs or rent one at any
of the four Parks. Wheelchair rentals are available on a first-come,
first-served basis. Rental wheelchairs may not be transferred
from Park to Park.
A limited number of Electric Convenience Vehicles (ECVs)
are also available on a first-come, first-served basis. Guests
must be 18 years of age or older to rent ECVs, and quantities
are limited. Guests should plan to arrive early. ECVs are
available only on a same-day basis and may only be used in
the Park where they are rented. ECVs will be held if Guests
wish to leave and return to the same Park.
Guests planning to visit more than one Park on the same day
should retain their wheelchair deposit ticket from the first
Park they visit. This will enable them to obtain a replacement
wheelchair or ECV on the same day, if available, at the next
Park with no additional charge.
NOTE: Wheelchairs or ECVs may not be available at the second
Park.
Courtesy Wheelchairs:
Complimentary wheelchairs are available for Guests with limited
mobility, to travel to and from disability parking and the
nearest wheelchair rental location. These wheelchairs can
be easily identified by their blue seats, backrests and blue
flags. Courtesy wheelchairs are not permitted for use inside
the Theme Parks.
Theme Parks
Price:
$10.00 rental (wheelchairs)
$35.00 rental + $5.00 deposit (ECVs)
Rental Locations:
Magic Kingdom® Park
* Frontier Trading Post in Frontierland® (replacement
location)
* Mickey's Gift Station at Ticket and Transportation Center
(limited quantities)
* Stroller and Wheelchair shop inside Main Entrance (also
rents ECVs)
* Tinkerbell's Treasures in Fantasyland® (replacement
location)
* Tomorrowland Arcade (replacement location)
Epcot®
* Gift Stop just outside Main Entrance (limited quantities)
* Glas und Porzellan in Germany Pavilion (replacement location)
* International Gateway (also rents ECVs)
* Stroller and Wheelchair location inside Main Entrance (also
rents ECVs)
Disney-MGM Studios
* Oscar's Super Service inside Main Entrance (also rents
ECVs)
* Tatooine Traders at Star Tours (replacement location)
* The Writer's Stop (replacement location)
Disney's Animal Kingdom® Theme Park
* Creature Comforts (replacement location)
* Garden Gate Gifts inside Main Entrance (also rents ECVs)
* Mombasa Marketplace (replacement location)
* Outpost (limited quantities)
Disney's Blizzard Beach Water Park
A limited number of wheelchairs are available at Guest Relations.
Guest must leave valid ID. No strollers or ECVs.
Disney's Typhoon Lagoon Water Park
A limited number of wheelchairs are available at Guest Relations.
Guest must leave valid ID. No strollers or ECVs.
Downtown Disney® Marketplace and Pleasure
Island
Price:
Wheelchairs: $10.00 per day + $250 credit card imprint deposit
ECVs: $35.00 per day + $5.00 deposit + $500 credit card imprint
deposit
Rental Locations:
* Marketplace: Guest Services (wheelchairs and ECVs)
* Pleasure Island: DTV (wheelchairs only)
* Westside: AMC Guest Services (wheelchairs only)
Disney 's Wide World of Sports® Complex
A limited number of wheelchairs are available at the turnstiles
with "no charge."
No electric convenience vehicles are available.
Resorts
Wheelchairs are available in limited numbers for Walt Disney
World® Resort Guests at each Resort. Contact Guest Services
or the Front Desk for assistance. A $315 deposit will be held
on the Guest room account charged only if the wheelchair is
not returned. Guests wishing to guarantee the use of a wheelchair
throughout their stay should contact local area rental companies
to make arrangements.
ACCESS
Methods of accessibility vary from attraction to attraction
within our Parks. The Guidebook for Guests with Disabilities
and Park Guidemaps use symbols to indicate boarding procedures
for each attraction. In addition, Guests should contact a
host or hostess at each attraction before entering.
Certain attractions require Guests to transfer from their
wheelchairs to ride a system either by themselves or with
the assistance of a member of their party. Walt Disney World®
Resort hosts and hostesses are not permitted to physically
assist Guests in transferring from their wheelchairs.
Auxiliary Entrance Limitations
Some attractions have auxiliary entrances for Guests with
disabilities. These are intended to offer Guests in wheelchairs
or with service animals a more convenient entrance to the
attraction. Auxiliary entrances are not intended to bypass
waiting lines. Guests with disabilities and up to five members
of their party may enter through these entrances. The rest
of the party should use the main entrance
Parade Route and Show Areas
Parade routes and some show areas have designated viewing
areas for Guests with disabilities. These areas are provided
for Guest comforts and are filled on a first-come, first-served
basis. Guests should plan to arrive early, as space is limited.
Be advised that most areas along our parade routes are accessible
to guests with disabilities. Due to Guest demand, viewing
spaces cannot be reserved or guaranteed. Parties larger than
six will be asked to separate and reunite afterwards. Guest
Relations can provide information on show times and other
special events on the day of each visit.
MAINSTREAM QUEUES
The Walt Disney World® Resort strives to provide mainstream
access whenever possible; that is, all Guests utilize the
main entrance to the attraction. However, accessibility varies
from attraction to attraction within our Parks. The Guidebook
for Guests with Disabilities and Park Guidemaps use symbols
to indicate boarding procedures for each attraction. In addition,
Guests should contact a host or hostess at each attraction
before entering.
Attractions providing mainstream queue access
include:
Magic Kingdom® Park
* Ariel's Grotto
* Astro Orbiter
* Buzz Lightyear's Space Ranger Spin
* Donald's Boat
* Judge's Tent
* Mickey's Country House
* Mickey's PhilharMagic
* Mike Fink Keelboats (seasonal)
* Minnie's Country House
* Pirates of the Caribbean
* Space Mountain®
* Splash Mountain®
* Stitch's Great Escape!™
* The Barnstormer at Goofy's Wiseacres Farm
* "The Enchanted Tiki Room Under New Management"
* The Hall of Presidents
* The Magic Carpets of Aladdin
* The Many Adventures of Winnie the Pooh
* The Timekeeper (seasonal)
* Tomorrowland® Indy Speedway
* Toontown Hall of Fame
* Walt Disney's Carousel of Progress (seasonal)
Epcot®
* FUTURE WORLD Imagination!: All Attractions
* Innoventions East
* Innoventions West
* Mission: SPACE
* Test Track
* The Living Seas: All Attractions
* The Land: All Attractions
* Universe of Energy: "Ellen's Energy Adventure"
* Wonders of Life: All Attractions (seasonal)
* WORLD SHOWCASE China: "Reflections of China"
* France: "Impressions de France"
* FriendShip Boats
* Norway: Maelstrom
* The American Adventure: "The American Adventure"
Disney-MGM Studios
* Disney-MGM Studios Backlot Tour
* Fantasmic!
* Lights, Motors, Action!™ Extreme Stunt Show
* Muppet*Vision 3D
* Playhouse Disney - Live On Stage!
* Rock 'n' Roller Coaster® Starring Aerosmith
* Sounds Dangerous - Starring Drew Carey
* Star Tours
* The Great Movie Ride
* The Magic of Disney Animation
* "The Twilight Zone Tower of Terror™"
* Voyage of the Little Mermaid
* Walt Disney: One Man's Dream
* Who Wants To Be A Millionaire - Play It!
Disney's Animal Kingdom® Theme Park
* Caravan Stage: "Flights of Wonder"
* DINOSAUR
* Grandmother Willow's Grove: "Pocahontas and Her forest
friends"
* It's Tough To Be A Bug
* Kali River Rapids
* Kilimanjaro Safaris
* Lion King Theater: "Festival of the Lion King"
* Maharajah Jungle Trek
* Primeval Whirl
* Theater in the Wild: "Tarzan Rocks!"
* The Boneyard
* TriceraTop Spin
Magic Kingdom® Park
Guests may enter and enjoy these attractions in a wheelchair
or ECV:
* Ariel's Grotto
* Castle Forecourt Stage: "Cinderellabration"
* Country Bear Jamboree
* Donald's Boat
* Fairytale Garden
* Frontierland® Shooting Arcade
* Galaxy Palace Theater (seasonal)
* Judge's Tent
* Jungle Cruise
* Liberty Square Riverboat
* Mickey's PhilharMagic
* Mickey's Country House
* Minnie's Country House
* Shrunken Ned's Jungle Boats
* Toontown Hall of Fame
* "The Enchanted Tiki Room Under New Management"
* The Hall of Presidents
* The Timekeeper (seasonal)
* Tomorrowland Arcade
* Walt Disney's Carousel of Progress (seasonal)
Guests in motorized vehicles, ECVs, must transfer into an
available wheelchair at these attractions:
* Buzz Lightyear's Space Ranger Spin
* "it's a small world"
* Stitch's Great Escape!™
* The Magic Carpets of Aladdin
* The Many Adventures of Winnie the Pooh
* Tom Sawyer Island
* Walt Disney World Railroad
Attractions requiring Guests to transfer from their wheelchair
to board the attraction include:
* Astro Orbiter
* Big Thunder Mountain Railroad
* Cinderella's Golden Carousel
* Dumbo the Flying Elephant
* Mad Tea Party
* Main Street Vehicles
* Mike Fink Keelboats (seasonal)
* Mad Tea Party
* Peter Pan's Flight
* Pirates of the Caribbean
* Snow White's Scary Adventures
* Space Mountain®
* Splash Mountain®
* Swiss Family Treehouse
* The Barnstormer at Goofy's Wiseacre Farm
* The Haunted Mansion
* Tomorrowland® Indy Speedway
Epcot®
Guests may enter and enjoy these attractions in a wheelchair
or ECV:
* Mexico: Art of Mexico Gallery
* Japan: Bijutsu-kan Gallery
* Wonders of Life: Cranium Command (seasonal)
* Wonders of Life: "Goofy about Health" (seasonal)
* Wonders of Life: "The Making of Me" (seasonal)
* China: "Dragon: Ruler of Wind and Waves" Gallery
* China: "Reflections of China"
* Imagination: "Honey, I Shrunk the Audience"
* Imagination: Journey Into Your Imagination with Figment
* France: "Impressions de France"
* Innoventions East & West
* Canada: O Canada!
* Norway: Stave Church Gallery
* The American Adventure: The America Gardens Theatre
* The American Adventure: The American Adventure
* The Land: The Circle of Life
* The Living Seas: All Attractions
* Morocco: "Treasure of Morocco"
Guests in motorized vehicles, ECVs, must transfer into an
available wheelchair at these attractions:
* Universe of Energy: "Ellen's Energy Adventure"
* Mexico: El Rio del Tiempo in Mexico
* The Land: Living with the Land
Attractions requiring Guests to transfer from their wheelchair
to board the attraction include:
* Wonders of Life: Body Wars (seasonal)
* Norway: Maelstrom
* Mission: SPACE
* Spaceship Earth
* Test Track
* The Land: Soarin'™
Disney-MGM Studios
Guests may enter and enjoy these attractions in a wheelchair
or ECV:
* ABC Sound Studio
* "Beauty and the Beast" at the Theater of the Stars
* Disney-MGM Studios Backlot Tour
* Fantasmic!
* "Honey, I Shrunk the Kids" Movie Set Adventure
* Indiana Jones Epic Stunt Spectacular
* Muppet*Vision 3D
* Lights, Motors, Action!™ Extreme Stunt Show
* Playhouse Disney - Live On Stage!
* The American Film Institute Showcase
* Voyage of the Little Mermaid
* Walt Disney: One Man's Dream
* Who Wants To Be A Millionaire - Play It!
Guests in motorized vehicles, ECVs, must transfer into an
available wheelchair at these attractions:
* The Great Movie Ride
* The Magic of Disney Animation
Attractions requiring Guests to transfer from their wheelchair
to board the attraction include:
* Rock 'n' Roller Coaster® starring Aerosmith
* Star Tours
* "The Twilight Zone Tower of Terror™"
Disney's Animal Kingdom® Theme Park
Guests may enter and enjoy these attractions in a wheelchair
or ECV:
* Caravan Stage: "Flights of Wonder"
* Cretaceous Trail
* Conservation Station
* DINOSAUR
* Discovery Island Trails
* Fossil Fun Games
* Grandmother Willow's Grove: "Pocahontas and Her Forest
Friends"
* It's Tough To Be A Bug
* Lion King Theater: "Festival of the Lion King"
* Maharajah Jungle Trek
* Pangani Forest Exploration Trail
* Theater in the Wild: "Tarzan Rocks!"
* The Boneyard
* TriceraTop Spin
* Wildlife Express
Guests in motorized vehicles, ECVs, must transfer into an
available wheelchair at this attraction:
* Affection section in Rafiki's Planet Watch
* Kilimanjaro Safaris
* TriceraTop Spin
Attractions requiring Guests to transfer from their wheelchair
to board the attraction include:
* DINOSAUR
* Primeval Whirl
* Kali River Rapids